FAQ

How does Ultrashield differ from standard interior paints?

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Ultrashield contains substantially higher resin content than standard paints, creating a more durable molecular structure that resists staining, allows for repeated cleaning, and maintains colour integrity over time. This fundamental difference in formulation means the finish doesn't break down when cleaned – it flexes and returns to its original state.

Can I really clean Ultrashield walls without damaging the finish?

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Absolutely. Unlike conventional paints that deteriorate with scrubbing, Ultrashield's advanced polymer technology creates a surface specifically engineered to withstand regular cleaning. The finish maintains its integrity even when tackling stubborn stains with household cleaners and moderate scrubbing, preventing the common problem of "clean but damaged" wall sections.

Is Ultrashield suitable for high-moisture areas like kitchens and bathrooms?

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Ultrashield performs exceptionally well in moisture-prone environments due to its breathable yet protective barrier. The microporosity of the finish allows underlying surfaces to release moisture vapour while preventing liquid water penetration – creating an ideal balance for areas that experience steam, cooking splashes, or condensation without promoting mould growth beneath the surface.

How long does Ultrashield typically last compared to standard interior paints?

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While standard interior paints often require repainting every 3-5 years due to cleaning damage and colour degradation, properly applied Ultrashield systems frequently maintain their appearance and performance for 7-10 years in typical residential conditions. This extended lifecycle significantly reduces the lifetime maintenance costs and disruption associated with interior painting.

What preparation is required before applying Ultrashield to interior walls?

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Proper preparation remains essential despite Ultrashield's self-priming capabilities. Surfaces should be clean, dry, and free of loose material. For optimal adhesion, lightly sand glossy surfaces and ensure any water stains or persistent marks are sealed with Ultraprime 3-in-1. While Ultrashield simplifies the painting process, investing time in proper preparation maximises its long-term performance advantages.

Can I apply all three coats of Shieldcoat roof coating in one day?

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Yes, with Shieldcoat's quick-drying formula, you can typically apply all three coats in a single day. Allow 45-60 minutes between coats in ideal conditions (moderate temperature and humidity).

Will rain damage my Shieldcoat roof coating if it falls shortly after application?

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Shieldcoat roof coatings develop good water resistance within 2-3 hours of application. However, we recommend allowing a full 24 hours before exposure to heavy rain for optimal performance.

How does temperature affect the drying time between coats?

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Lower temperatures (below 15°C/59°F) will extend drying times, while moderate warmth (20-30°C/68-86°F) promotes optimal drying. Avoid application in extreme heat or when surface temperatures exceed 35°C/95°F.

Can I leave my roof with just one coat and finish the second coat the next day?

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While possible, applying the second coat within the same day delivers optimal inter-coat adhesion. If waiting longer than 24 hours between coats, light sanding or surface preparation may be necessary for proper bonding.

Do different colored roof coatings have different drying times?

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Dark colours may absorb more heat, potentially accelerating drying slightly in sunny conditions. However, the colour difference typically has minimal impact on recommended wait times between coats compared to environmental factors like temperature and humidity.

How much cooler will my house be with Thermabond compared to standard roof paint?

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While results vary based on your roof design and insulation, Thermabond typically reduces internal temperatures by 4-8°C (7-14°F) compared to conventional roof coatings in peak summer conditions.

How long does Thermabond's heat-reflective performance last?

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Shieldcoat Thermabond maintains its heat-reflective properties for the life of the coating, which is typically 10-15 years depending on environmental conditions. Our color fade guarantee ensures both aesthetic and functional longevity.

Do I need special preparation before applying Thermabond to my roof?

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Thermabond requires the same surface preparation as our standard Roofbond membrane—thorough cleaning, repair of damaged areas, and appropriate primer application. Our network of approved applicators can ensure proper preparation for optimal results.

Will Thermabond work on all roof types and colors?

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Yes, Thermabond can be applied to most roof surfaces (metal, tile, concrete) and is available in a range of colors. However, lighter colors offer maximum heat reflection benefits while darker shades provide moderate thermal improvement.

Is the additional cost of Thermabond over standard roof coatings worth it?

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For most homeowners, the increased comfort and potential energy savings make Thermabond a worthwhile investment. Commercial buildings with high cooling demands typically see ROI within 2-3 years through reduced energy costs.

How long will a Shieldcoat coating system last on a metal roof?

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Shieldcoat's complete metal roof coating system typically provides 10-15 years of protection when properly applied according to specifications. Our color fade guarantee ensures both aesthetic durability and functional performance.

Do I need to remove rust before applying Shieldcoat to a metal roof?

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While loose rust should be removed, Shieldcoat's specialised metal primers are designed to effectively treat, stabilise and seal minor surface rust, converting it to a paintable surface that prevents further corrosion.

Can Shieldcoat coatings be applied over existing Colorbond roofing?

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Yes, Shieldcoat offers a specialized system specifically designed for recoating aged or chalky Colorbond surfaces. Our system includes proper preparation, appropriate primer, and premium membrane topcoats to ensure adhesion and durability.

What preparation is required before coating a metal roof with Shieldcoat products?

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Metal roof preparation typically includes thorough cleaning with Shieldcoat Mould Rid, repair of damaged areas, treatment of rust spots, and application of the appropriate substrate-specific primer before the membrane topcoat is applied.

Does Shieldcoat offer heat-reflective options for metal roofs?

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Yes, Shieldcoat's Thermabond technology is available for metal roof applications, providing heat-reflective properties that can significantly reduce interior temperatures and improve energy efficiency in addition to protecting the roof surface.

Can all terracotta tiles be coated?

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Most terracotta tiles can be successfully coated with proper surface preparation and primer selection. Glazed tiles require specialised adhesion promoters, while severely damaged tiles should be replaced before coating.

How long do coated terracotta tiles last?

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Properly applied Shieldcoat systems extend terracotta tile life by 15-20 years beyond uncoated tiles. Our topcoat systems carry 10-year warranties with proper maintenance.

What's the difference between glazed and unglazed terracotta coating?

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Glazed tiles have a non-porous surface requiring mechanical preparation and specialized primers like Shieldseal GTP. Unglazed tiles are porous and accept penetrating primers like Shieldseal W more readily.

Can I coat terracotta tiles myself?

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While possible, professional application ensures optimal results. Terracotta coating requires specific equipment, surface preparation expertise, and knowledge of product compatibility for different tile types.

Will coating change the appearance of my terracotta tiles?

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Quality coatings enhance rather than hide terracotta's natural beauty. Gloss levels can be selected to match your preference, from low sheen to high gloss finishes.

How do I maintain coated terracotta tiles?

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Regular soft washing removes accumulated dirt and organic growth. Avoid high-pressure cleaning that can damage the coating. Professional inspection every 5 years ensures continued performance.

How long do Shieldcoat roof coatings actually last?

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Our complete roof coating systems typically provide 10-15 years of reliable protection when properly applied. Thermobond HRC and NanoBond systems include fade resistance warranties, while proper surface preparation and system selection ensure maximum longevity. Regular maintenance inspections help identify any issues early.

Can roof coatings really reduce cooling costs?

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Yes. Thermobond HRC and Thermobond IR systems use heat-reflective technology that reduces building heat absorption by 25-30%. This measurable reduction in thermal load translates to lower air conditioning costs, particularly beneficial for large commercial roofs and homes in hot climates.

What's the difference between a single coating and a complete system?

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Single coatings often fail because they don't address substrate-specific adhesion challenges. Our complete systems include the right primer for each roof type (concrete tiles, metal, asbestos), proper surface preparation products, and compatible topcoats. This systematic approach prevents common failure points like poor adhesion and premature chalking.

Are these coatings safe for rainwater collection?

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Yes. All Shieldcoat roof membranes meet Australian standards for potable water contact, making them safe for homes that collect rainwater from roof surfaces. This includes Roofbond, Thermobond, and NanoBond systems.

How do I choose the right roof coating system?

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Selection depends on your roof substrate, age, and performance requirements. Newer tiles under 10 years use Shieldseal W primer, while older porous tiles need Fillabond high-build primer. Metal roofs require Rustshield primers, and heat management needs call for Thermobond systems. Our technical team provides specific recommendations based on your situation.

What makes Australian-made coatings better for our conditions?

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Australian-formulated coatings address the specific challenges of our climate - intense UV radiation, extreme temperature cycling, and unique weather patterns. Our formulations use locally-sourced raw materials and undergo extensive testing in Australian conditions, ensuring reliable performance where imported alternatives often fail.

How do I know if my Decromastic tiles need restoration?

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Look for chalky white staining (calcium salt leaching), patchy colour fading, or a powdery surface texture. Tiles over 10 years old typically show these signs and benefit from professional restoration.

What's the difference between Shieldseal CT401 and Fillabond primers?

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CT401 is designed for tiles 10-25 years old with moderate weathering, while Fillabond is a high-build primer for very old, porous tiles that need surface resurfacing. Our technical team can assess which primer suits your specific tiles.

Can I paint over existing coatings on my concrete tiles?

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Yes, but proper preparation is critical. Loose or flaking material must be removed, and the surface thoroughly cleaned with Mouldshield C before applying our restoration system.

How long will a Shieldcoat restoration last?

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When applied as a complete system, our restoration provides decades of protection with fade-resistance guarantees. The exact warranty period depends on the specific products used and application conditions.

Is the restoration safe for rainwater collection?

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Absolutely. All Shieldcoat roof products are certified drinking water safe, so you can continue collecting rainwater from your restored roof without quality concerns.

What weather conditions are needed for application?

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Apply between 7°C and 35°C with no rain expected for at least 4 hours. Avoid late afternoon applications and allow extra curing time during winter months.

Can I do this restoration myself or do I need a professional?

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While our products are designed for professional application using airless spray equipment, experienced DIY enthusiasts can achieve good results with proper preparation and technique. We recommend consulting our approved applicator network for best results.

How does Thermobond HRC compare to regular Roofbond?

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Thermobond HRC includes heat-reflective technology that reduces building temperature by 25-30%, offering energy savings alongside protection. Standard Roofbond provides excellent durability and colour retention without the heat-reflective properties.

Do I really need primer for roof coating, or can I apply the topcoat directly?

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Yes, primer is absolutely essential for roof coating success. Attempting to apply topcoat directly to unprepared substrates leads to poor adhesion, premature failure, and voided warranties. Different roof substrates - concrete tiles, metal, terracotta - have varying porosity and surface characteristics that require specific primers for optimal bonding. Shieldcoat's primer system ensures maximum adhesion and forms part of our guaranteed coating system. Skipping primer may save money initially but typically results in costly recoating within 2-3 years instead of the 10+ year performance you should expect.

How do I know which primer is right for my specific roof?

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Primer selection depends on three key factors: substrate type, roof age, and current condition. For concrete/terracotta tiles under 10 years old, use Shieldseal W. Tiles aged 10-25 years require Shieldseal CT401 to address calcium salt leaching. Very old or porous tiles need Fillabond's high-build properties. Metal roofs require Rustshield W for rust protection, while chalky Colorbond needs Shieldseal W Plus. Glazed terracotta tiles demand the specialized adhesion of Shieldseal GTP. When in doubt, consult Shieldcoat's technical team or an approved applicator for a professional assessment.

Can I use generic hardware store primer instead of Shieldcoat primers?

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Generic primers are not recommended and will void your warranty. Shieldcoat primers are specifically formulated to integrate with our topcoat systems, ensuring chemical compatibility and optimal performance. Generic primers lack the specialized chemistry needed for different roof substrates and Australian conditions. They often fail due to inadequate adhesion, thermal incompatibility, or inability to handle substrate-specific challenges like calcium leaching or metal expansion. Using Shieldcoat's specified primer system ensures guaranteed performance and maintains warranty coverage.

What happens if I apply the wrong primer or skip it entirely?

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Using incorrect primer or skipping it leads to coating system failure. Common problems include poor adhesion causing peeling or flaking, uneven appearance due to varied absorption rates, premature fading from substrate bleed-through, and complete coating failure within 1-3 years. Additionally, using non-specified primers voids Shieldcoat's warranty coverage. The cost of premature recoating far exceeds the initial primer investment. Proper primer selection and application, while representing 15-20% of system cost, influences 100% of coating performance and longevity.

Why use the same paint formula for interior and exterior when indoor surfaces don't face harsh weather?

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This thinking misunderstands interior challenges. Indoor surfaces endure scuff marks, furniture impacts, cleaning chemicals, kitchen grease, bathroom steam, and filtered UV from windows. Cheaper interior paints fail under these conditions, requiring frequent repainting. Ultrashield's over-engineered formulation handles both interior stress and exterior weather extremes, providing consistent 15-year performance throughout your home. Using advanced pure acrylic resin technology with 50% solids content, Ultrashield delivers washability, fade resistance, and durability that economy interior paints simply cannot match.

Does using premium paint throughout the house significantly increase project costs?

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While initial material costs are higher, the total cost of ownership strongly favors Ultrashield. Superior durability extends maintenance intervals from typical 3-5 years to 15+ years, dramatically reducing lifecycle costs. Additionally, excellent coverage (up to 14sqm/L) and self-priming properties often eliminate primer coats, reducing material and labor expenses. The 15-year warranty provides confidence in long-term value, while consistent performance eliminates the complexity and cost of managing different paint grades. Professional contractors also appreciate simplified product selection and consistent application characteristics.

What makes the complete Ultrashield system different from just buying the main paint?

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The system approach ensures optimal performance through engineered compatibility. UltraPrime 3-in-1 provides tannin-blocking foundation with high opacity that achieves full hide over dark colors in one coat. UltraFlat Ceiling White offers specialized formulation with extended open time for spray-and-backroll application by one person. UltraNamel Door & Trim features polyurethane-enhanced durability for high-touch areas. Each product integrates chemically and performs consistently, whereas mixing different manufacturers' products can cause compatibility issues, warranty voids, and performance variations that compromise long-term results.

How does the 15-year warranty work across both interior and exterior applications?

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The comprehensive warranty covers color fade resistance, film integrity, and adhesion performance for both interior and exterior surfaces when applied as the complete system according to specifications. This industry-leading coverage reflects confidence in Ultrashield's over-engineered formulation that performs consistently across all environments. The warranty requires professional application or strict adherence to specification guidelines, ensuring proper surface preparation and application techniques. Unlike typical paint warranties that exclude interior applications or limit coverage to 5-10 years, Ultrashield's warranty demonstrates genuine confidence in long-term performance expectations.

What makes Ultrashield wall coating different from regular interior paint?

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Ultrashield uses the same premium acrylic resin technology found in our roof membrane coatings, creating a fundamentally different product from conventional interior paints. While regular paints rely on powder fillers and expensive additives, Ultrashield integrates benefits directly into the formulation - built-in anti-mold protection, superior washability, and exceptional hiding power through chemistry rather than additives. With 50% solids content compared to typical 35-40% in regular paints, you get more resin and less water, resulting in better coverage, smoother application, and longer-lasting performance. The difference is immediately noticeable - no dry, chalky feel during application.

Do I need special bathroom paint for moisture areas, or can I use Ultrashield everywhere?

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You can use Ultrashield throughout your entire home, including bathrooms, kitchens, and laundries. Every Ultrashield formulation includes built-in anti-mould properties that eliminate the need for specialised moisture-area paints or expensive anti-microbial additives. The advanced polymer structure provides optimal moisture management - allowing surfaces to breathe while preventing liquid penetration and mold growth. This means consistent performance, application characteristics, and appearance throughout your property without purchasing different products for different rooms. One high-quality product replaces multiple inferior formulations.

Why do experienced painters prefer Ultrashield over brands they've used for decades?

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Painters with 30+ years experience are genuinely shocked by Ultrashield's application characteristics because it behaves completely differently from conventional paints. The high-resin formulation creates silky, responsive flow instead of the chalky resistance they're accustomed to with powder-heavy paints. Superior hiding power means achieving complete coverage in fewer coats, reducing labor time and material costs. The consistent performance across colours eliminates guesswork, while the smooth application reduces physical fatigue. These productivity gains, combined with better finish quality and fewer callbacks, make Ultrashield economically attractive even at premium pricing.

How does using roof coating technology in wall paint improve performance?

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Roof coatings must withstand extreme weather conditions including intense UV radiation, temperature cycling, and moisture exposure - far more demanding than interior environments. By using the same premium acrylic resin system in Ultrashield, we deliver interior walls the same level of protection typically reserved for exterior applications. This technology provides superior film formation, flexibility, adhesion, and durability that conventional interior paints cannot match. The result is enhanced washability, better stain resistance, improved color stability, and extended service life. It's essentially over-engineering interior paint using exterior-grade chemistry for maximum performance.

How does Roofbond Flexible Pointing handle roof movement compared to traditional mortar?

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It is crafted with a specialized acrylic compound that adapts to your roof's natural movements, delivering a durable bond that resists both time and the elements.

What surfaces can I use this flexible pointing on?

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It has high adhesion properties that provide a strong grip on concrete and terracotta tiles.

How much coverage can I expect from a single pail?

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One 10L pail provides enough coverage for approximately 30 ridge caps.

What is the required surface preparation before application?

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Ensure that all ridges, hips, and tiles are free from dust, dirt, moss, or debris. The surface must be completely dry before applying the pointing to ensure optimal adhesion.

What makes Step Safe coatings ideal for school environments?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Both Step Safe and Step Safe Heavy Duty are engineered with a P5 anti-slip rating[cite: 625, 1244], providing maximum grip for high-traffic areas like playgrounds and pathways. [cite_start]Their durable, crack-resistant formula is designed for safety and longevity in demanding commercial and residential environments[cite: 624, 625]."}]}]}

How long will the Step Safe coating last in a busy schoolyard?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Our coatings are built to last. [cite_start]Step Safe Heavy Duty comes with a 7-year manufacturing warranty covering issues like flaking, peeling, and cracking under normal use[cite: 630]. [cite_start]The standard Step Safe system has a 5-year warranty[cite: 1245], ensuring peace of mind and long-term performance."}]}]}

Can we match the colour of the play area to our school's colours?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Absolutely. [cite_start]Step Safe Heavy Duty can be tinted to almost any colour [cite: 627][cite_start], and the standard Step Safe system is available in 36 standard colours [cite: 1245][cite_start], including the Colorbond range[cite: 1272]. This allows you to create vibrant, brand-aligned, and safe spaces."}]}]}

Is the coating system safe for the environment and for children?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. [cite_start]The Step Safe system is a water-based, anti-slip coating system[cite: 1244], making it an environmentally friendly alternative to traditional solvent-based options. [cite_start]It also contains anti-mould additives to help keep surfaces cleaner and fresher for longer[cite: 626]."}]}]}

How does FloorShield stand up to heavy industrial use?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"FloorShield is formulated with a water-based acrylic/urethane blend, creating an extremely durable finish designed for surfaces like factory and shed floors. It's engineered to be hard-wearing and withstand significant traffic."}]}]}

Is FloorShield a safe option for a busy factory environment?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. FloorShield is an environmentally friendly alternative to traditional solvent-based sealers. For enhanced safety, Shieldcoat's Anti-Slip Wax Beads can be added to achieve a P4 anti-slip rating, reducing the risk of slips in the workplace."}]}]}

How long does the floor need to be out of action after application?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"FloorShield is touch dry in approximately 1 hour and ready for foot traffic in 3 hours. However, it requires 7 days to cure fully before it can handle vehicle traffic, ensuring maximum durability."}]}]}

Can FloorShield be applied over an existing coating?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"For previously coated surfaces in good condition, you can apply FloorShield after a thorough clean and sanding with 240-grade sandpaper. If the previous coating is in poor condition, it must be completely removed first."}]}]}

Why choose Concreshield over a 2-pack epoxy kit?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Concreshield offers a user-friendly, affordable alternative to complex epoxy systems. It requires no mixing, is self-priming, and is applied directly from the pail, making it an ideal DIY-friendly solution for achieving a professional, durable finish without the cost and hassle of epoxy."}]}]}

How do I prepare my garage floor for Concreshield?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"For a smooth finish concrete floor, you must acid etch and neutralise the surface to ensure proper adhesion. For broom-finish concrete, a thorough pressure clean is sufficient. Always treat oil stains with a degreaser before starting."}]}]}

How long until I can park my car on the newly coated floor?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"You should allow 24 hours before walking on the surface. For vehicle traffic, it's essential to let the coating cure for at least 5 days to ensure maximum hardness and durability."}]}]}

Is the surface slippery when wet?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"For exterior applications or areas prone to getting wet, we strongly recommend using Shieldcoat's anti-slip wax beads. When mixed into the final coat of Concreshield, it provides a P4 slip rating for enhanced safety."}]}]}

Is Step Safe Heavy Duty suitable for a busy commercial car park?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Absolutely. It's a flexible, pre-mixed solution specifically designed for high-traffic concrete areas. Its premium acrylic resin formula is crack-resistant and built to withstand constant commercial vehicle use once fully cured."}]}]}

How does this system improve safety for pedestrians?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Safety is a core feature. Step Safe Heavy Duty has a certified P5 anti-slip rating, which provides superior grip for foot traffic, significantly reducing the risk of slips and falls, especially in wet conditions."}]}]}

Can we use Step Safe for line marking and designated bays?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. The system is ideal for line marking. Step Safe Heavy Duty is tintable to almost any colour and features excellent colour stability, ensuring that parking lines, directional arrows, and safety zones remain vibrant and fade-proof."}]}]}

How long is the warranty on the Step Safe system?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"We stand by our product's durability. Step Safe Heavy Duty comes with a 7-year manufacturing warranty that covers defects like flaking, peeling, and cracking under normal use, giving you and your client long-term peace of mind."}]}]}

What is the difference between Step Safe and Step Safe Heavy Duty?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Both systems achieve a P5 anti-slip rating. Step Safe (roll-on) is ideal for standard paths and patios, while Step Safe Heavy Duty is a thicker, hopper-gun-applied system designed for extreme high-traffic areas like car parks and commercial spaces."}]}]}

What does a P5 anti-slip rating mean?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"A P5 rating is the highest level of slip resistance for pedestrian surfaces under Australian standards. It provides maximum grip, making it the safest choice for public spaces, pool surrounds, and any area where slips are a concern."}]}]}

Can I apply this to my pool area?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes, the Step Safe system is an excellent solution for pool surrounds. Its P5-rated texture provides superior grip on wet surfaces, and its water-based formula with anti-mould additives helps maintain a clean appearance."}]}]}

How long does the anti-slip surface last?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The system is built for durability. Step Safe comes with a 5-year warranty, while the more robust Step Safe Heavy Duty is backed by a 7-year warranty, ensuring a long-lasting, safe surface."}]}]}

How long should I wait before coating new concrete?

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New concrete must be allowed to cure for a minimum of 28 days before you apply any coating. It is also essential to ensure the moisture content of the slab is below 6% at the time of application.

Can I apply Shieldcoat sealers over a previously painted surface?

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Yes, re-coating is possible, but preparation is critical. All loose or flaking material must be completely removed to ensure the new coat achieves a durable bond. For previously coated surfaces that are in good condition, a thorough clean and sanding is required before application.

Are your concrete coatings slip-resistant?

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Yes, we offer comprehensive solutions for slip resistance. Our Step Safe Heavy Duty is a pre-mixed, flexible anti-slip coating with a P5 rating. For other products like Concreshield, you can add our anti-slip wax beads during application to achieve a P4 slip rating.

How long until I can walk or drive on the coated concrete?

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Drying times vary depending on the specific product and conditions. For example, Concreshield allows for foot traffic after 24 hours and vehicle traffic after 5 days , while Step Safe Heavy Duty allows for vehicle traffic after 10 days. Always refer to the Technical Data Sheet for the exact product you are using.

Are your coatings suitable for high-traffic areas like driveways and garages?

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Absolutely. Our concrete coatings are specifically designed as high-performance solutions for driveways, garages, carports, patios, and pathways.

What is the standard preparation for a bare concrete surface?

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Proper preparation is key to performance. Smooth-finish concrete, like in a garage, typically requires acid etching and neutralising to create a porous surface for maximum adhesion. For broom-finish concrete, a thorough pressure clean at 3000+ psi is usually sufficient.

What makes your concrete coatings different from standard paint?

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Our products are engineered coating systems. They feature unique formulations such as special thickening agents for superior coverage and an extended lifespan , advanced acrylic/urethane blends for extreme durability , and crack-resistant properties to ensure a professional, long-lasting finish that standard paints can't match.

Is there a warranty on your concrete coatings?

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Yes, our commitment to quality is backed by warranties. As an example, our Step Safe Heavy Duty system comes with a 7-year manufacturing warranty that covers defects including flaking, peeling, and cracking under normal use.

How does the GraffitiShield coating work?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"GraffitiShield is a non-sacrificial coating that creates a protective barrier. Once applied, graffiti isn't absorbed by the wall and can be effortlessly wiped away using our specific graffiti remover and a rag, without damaging the coating itself."}]}]}

How does the Step Safe system keep public walkways safe?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Step Safe Heavy Duty is engineered to achieve a P5 anti-slip rating, the highest safety standard for pedestrian surfaces. This provides maximum grip in both wet and dry conditions, significantly reducing the risk of slips in high-traffic areas."}]}]}

Are these products durable enough for high-use public spaces?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes. Both products are designed for extreme durability. Step Safe Heavy Duty comes with a 7-year warranty against cracking and peeling, while GraffitiShield can be cleaned multiple times before any reapplication is needed."}]}]}

What kind of maintenance is required?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The system is designed for low maintenance. Graffiti removal is simple and fast, deterring vandals. For Step Safe surfaces, only a periodic soft wash is recommended to maintain its appearance and performance."}]}]}

Can I paint my patio to match my home's colour scheme?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Absolutely. Concreshield comes in a wide range of colours and is available in either a gloss or low sheen finish, allowing you to perfectly match your home's exterior and turn your patio into a stylish feature."}]}]}

Will my coated path or patio be slippery when wet?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"You have options for safety. You can add Shieldcoat's anti-slip wax beads to Concreshield for a P4 slip rating, or for maximum safety, especially around pools, you can use our Step Safe system which achieves a P5 rating."}]}]}

How does the coating hold up to patio furniture and foot traffic?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Concreshield is a high-performance coating designed for superior durability. It easily handles foot traffic, but we recommend waiting 3-5 days after the final coat before placing heavy furniture on the surface."}]}]}

Is this an easy DIY project?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Yes, for a savvy DIYer it's a great project. On standard broom-finish concrete, the process is a thorough pressure clean followed by two coats of Concreshield. The first coat is thinned to act as its own primer, simplifying the process."}]}]}

What is the slip rating of the Step Safe system?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The Step Safe system is certified with a P5 anti-slip rating, which is the highest safety classification available for pedestrian surfaces. This ensures maximum grip for bare feet, even when the surface is wet."}]}]}

Will pool chemicals like chlorine or salt damage the coating?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Step Safe is formulated with a premium acrylic resin that is highly durable and designed to withstand the typical chemical exposure found in residential and commercial pool environments, including salt and chlorine."}]}]}

Is the anti-slip surface rough on bare feet?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The texture is specifically designed to provide excellent grip without being sharp or uncomfortably abrasive, making it perfect for barefoot traffic around a pool."}]}]}

Will the colour fade in the sun?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"No, the Step Safe system is fade-proof and has excellent colour stability. It's built to endure harsh Australian UV exposure, ensuring your pool surround remains vibrant and beautiful for years."}]}]}

How exactly does this system save money over concrete replacement?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Replacing entire concrete slabs on a marina is a major capital expense. This system allows you to repair the existing cracked concrete with Slab Repair and then protect it with Step Safe for a fraction of the cost, extending the asset's life for thousands of dollars less."}]}]}

Is the final surface safe for a wet marina environment?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Absolutely. The Step Safe topcoat provides a P5 anti-slip rating, which is the highest safety standard. It ensures maximum grip for foot traffic on pontoons and walkways, even when constantly wet."}]}]}

Will the repaired cracks be visible after coating?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"Slab Repair is designed to fill cracks and be smoothed to a fine texture. When coated with the textured Step Safe finish, the repairs blend in to create a uniform, seamless, and renewed surface."}]}]}

How does the system hold up against saltwater and sun?

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{"type":"root","children":[{"type":"paragraph","children":[{"type":"text","value":"The system is ideal for marine environments. Slab Repair remains flexible to handle movement, and the Step Safe coating is fade-proof, UV resistant, and creates a durable barrier that protects the concrete from saltwater degradation."}]}]}